Privacy policies

Privacy Policy
Effective Date: January 1, 2026

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Site or Services (Newsletter Service, Courses, Coaching Services).

1. Information We Collect

From you directly: Email address (Newsletter, account creation); name, contact details, payment info (Courses/Coaching purchases); any info shared during Coaching calls or Course interactions.

Automatically: IP address, browser/device info, Site usage, email opens/clicks, Course progress.

Coaching-specific: Notes or recordings (only with your consent; we do not record without permission).

We do not collect sensitive personal data unless voluntarily provided and necessary.

2. How We Collect Information

Subscription forms, purchase checkouts, booking requests.
Cookies/trackers on Site (analytics, functionality).
Third-party tools (e.g., email providers, payment processors, video call platforms).

3. How We Use Your Information

To:
Deliver the Newsletter, Courses, and Coaching Services.
Process payments and manage accounts.
Communicate (updates, support, session reminders).
Improve Services and analyze usage.
Comply with legal obligations or prevent fraud.

4. Legal Basis

Processing is based on your consent (e.g., Newsletter opt-in, purchase), contract performance (deliver purchased Courses/Coaching), or legitimate interests (service improvement).

5. Sharing Your Information

We do not sell personal information. We may share with:

Service providers (email platforms like Swipe One/Brevo, course hosting provider like Forento, payment processors like Stripe, video tools). They are bound by data protection obligations.
As required by law or to protect rights.

6. Data Security

We use reasonable measures (encryption, access controls) to protect data, but no system is fully secure.

7. Data Retention

We retain data as long as needed for the Services (e.g., while subscribed/active) or legal requirements. After unsubscription or inactivity, limited data may be kept for compliance.

8. Your Rights

You may have rights (depending on location, e.g., Quebec privacy laws or PIPEDA): access, correct, delete data; withdraw consent (unsubscribe); object to processing.
Contact us to exercise rights. We respond promptly.

9. Children's Privacy

Services are not for children under 18. We do not knowingly collect their data.

10. International Transfers

Data may be processed outside Canada (e.g., US-based providers) with appropriate safeguards.

11. Changes to This Policy

Updates will be posted here with a new effective date.

12. Contact Us
info@simplylearn.online